Question:
To make a long story short, I bought a car. The financing did not go through the first time, because the employee in the finance dept messed up all mypaperwork. The car dealer calls me a week later to tell me we needed to re-do the financing, & they fired the guy who originally did it(meanwhile I have had possession of the car the whole time)
I tell them I refuse to drive back down to them because of their error (30m away) they come here a few days later and have me sign the financing (outside on the hood of the car) I don't get any copies, because they have to drive to my husband to sign. My husband signs later while he is at work (and really busy) he didn't think to ask for a copy I guess.
I get the copies in the mail a few days later.
I see they've added a Platnium independant warranty to the financing. This costs $2699, & to cancel will cost $200. I called them to tell them no one ever sold this to me. I know nothing about it, and they scammed it in. Is this legal? What can I do?
Answers:
Philippine motor plate starts with "U", when was it registered?
It is a $200 mistake, not so bad. Pay it and move on.
Sounds like a bit and switch to me! Find out if they really fired the guy. They might be scamming you and other people by giving them similar stories in order to con people into signing altered paper work.
Call the better business dept. of your state. Write a letter to your local papers editor. Threaten them you will be taking a full page add out in all the area news papers about how they screwed you if they don't remedy it. I would probably go down there and make a huge scene in the showroom with people in there.
They don't want to lose business or have bad publicity. I would push for them to refund your money and let you keep the plan if they ever want to sell you, your friends, or your family a car in the future.
Is it smart to refinance a car!?!?
I had a similar problem some years ago, but the copy they gave me was only signed by me and not the finance man, plus there where some blanks. Luckily, we did save our copies, but they said that my copy was only signed by me and not the agent. I was working on a lawyers corvette and he took care of it for me pro bono. The only trouble is it would normally cost more for the lawyer than to pay it. I was fortunate, but in your case I doubt if you'll have much luck. The only thing might be to cancel the warranty and get a refund. Lesson learned, save the receipts.Where kan i buy a LSD chip for mi kar??
Unfortunately you and your husband signed the new contracts, so you may have to pay the 200.00 to cancel the warranty. But there are some dealers that can do a "flat cancel" within a certain amount of time and it won't cost anything. Depends on the dealer and the warranty company. I would make the time to go to the dealership to get this handled. Be firm, but don't lose your cool. If your sales person won't do anything, work your way up to a sales manager and then to the general manager or whoever is in charge. Don't make idle threats, they will call your bluff. But the bottom line is you signed the contracts without reading them and are responsible for what you signed. It is entirely up to the dealership how they will handle the situation. You are basically at their mercy.More Questions & Answers ...
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