Question:
I just picked up my '97 K1500 from the transmission shop (rebuilt tranny) and half way home the check engine light came on. I took it back the next day and they said the o2 sensor went bad. They now want to charge me to fix the o2 sensor and the transmission fluid leak that they caused. I am preparing to do a charge back on my credit card because they refuse to honor their 12,000 mi. warrenty and I want to know how probable it is that they damaged the o2 sensor beings that it is located right next to the transmission they were working on.
Answers:
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I own a transmission shop, and have done a truck just like yours. It is unlikely they did anything to your O-2 sensor. My reasoning is this; IF the shop had damaged the sensor, you would have had a check engine light right away, and not half way home. Sorry! Yours being a 97, it is about time for it to go bad. I have seen where a vehicle will sit for a long time, and after it gets going again all the rust that built up in the exhaust pipes while it was sitting probably caused the O-2 sensor to set off a light. Sometimes you can take them out, clean them with a wire brush, and put them back in, and they will work fine. Anytime one sits for an extended period of time, the O-2 sensor is highly likely to start reading bad. If the wires where it plugs on is broken, that is a different story. It could be they didn't get it plugged back on good, and it came loose. To make a mistake is human, and going that deep into a vehicle to repair it, one can expect just maybe they did do something, but if they say its a bad sensor, then take it some place else, and have them look at the sensor for damage. If there is in fact damage, then go back and confront them with it. Don't just assume they did something to your vehicle, because it is a 50/50 chance they didn't. Here is the thing; if it worked like it was supposed to when you took the vehicle, and signed the paperwork on it, it is 90% they did nothing wrong because it worked right when it left their shop. As for you stopping payment on the credit card, don't do that. This will only cause you to be charged with fraud, and you wouldn't want that to happen. If it is leaking fluid, then make them fix it. Tell them you don't want any trouble, you just want your vehicle to work like they told you it would, and leaking fluid is not what you bargained for. A fluid leak is part of the transmission, and the 12,000 mile warranty is for the transmission. I doubt you can get them to do anything about the O-2 sensor, but the fluid leak they should fix. If they don't fix it, call your attorney, and take them to court. Bad mechanics give all the good ones a bad reputation too. A person ought to check out any business like that before doing business with them. This rings especially true if it is a job as big as a rebuilt transmission, that is not cheap.
Glad to help out, Good Luck!
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unless the sensor is gone or broken off. nothing they doid hurt it...the leak on the other hand is crappy work
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its very likely they damaged it ,it's right in the way for most trans work,and as for a leak that is definitely there responsibility
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