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If you are having problems at a certain dealer, try calling another dealer, explain the situation, and see of they can help.
Or email me with more info. I have been a service manager for over 10yrs at a Ford dealer, or hit Rakel up, he is awful smart also...
Hope it helps.
Where is the steering column pin connection b31on a 2007 chevy silverado classic?
Ask your local dealer how to contact your local regional corporate offices.Will the 17" wheels from a 1996 ford mustang cobra fit a 2003 ford mustang coupe?
Only way to talk to the Ford district manager is thru a Ford dealer only after the dealer can't help you or by calling Ford on their 800 number for Ford customer service center and they thinking that it warrants going over the dealers head.Looking for to buy some kick panels speakers for a 1974 monte carlo?
Ford has a progression scale and you have to follow it. almost Every company is like that... You won't get to speak to Bill Gates for instance at Microsoft...
I am looking for a Honda Accord?
the reason Ford does not let you talk to the terriory manager is because they cover many different dealers and they would be on the phone all day and never get anything done. If you file a complaint with Ford customer service I can assure you that your complaint will be followed up. If the dealer can not resolve the issue tell the customer service person you talk to that you want to be put on the Zone managers call back list. You should receive a call back in 7-10 business days. Zone managers will call back customers near the day they are scheduled to visit the dealer in question. That way, if necessary, they can make an appoitment for you to meet them with your vehicle. I know this sounds nuts but its a system that must be followed because the Zone rep can't be in 30 places at once.More Questions & Answers ...
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