Purchasing & Programming 2003 Honda Civic Hybrid Remote?

Question:
I recently bought two Honda remotes, P/N 38010-S5A-A Tx: 72147-S5A-A for use with my 2003 Honda Civic Hybrid, but I haven't had any luck programming it in. Ron Tonkin Honda says they will program it for free, so I took it in, but the service clerk said these remotes aren't compatible. Later, when I called their parts department, the parts lady said the transmitter number (Tx: above) matches what they have on file.

Why does my 97 Ford Tauras seem to get hot?

Can anyone help confirm if this is the correct part number, and also direct me to the programming instructions? I tried what was quoted to me from the 2003 Honda Civic Hybrid service manual, but it's not working. I have feeling the service clerk was just a lazy bungalo hole.

Why is my 99 A4 Audi Quatro turning into a money pit? It is sucking me dry, and I owe $6000 on it still?

Thanks in advance!

Answers:

Are all auto repair shops crooks?

That's the right part. Make sure you try a second RKE (remote keyless entry) unit and also verify with the dealer if your keyless receiver is installed/working.

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