What should I do if a dealer lied to me and the mechanic that fixed my car?

Question:
The dealer who sold me my car told the mechanic that he would pay for the repairs. When I went to get my car, the dealer told me that I could not have it until I paid him back. He never spoke with me about any of the repairs or how much repairs to my car would cost. He spoke with the mechanic but not me. What should I do?

Answers:

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Kikabeh you must report this a s a p to trading standards officer.If the dealer has a franchise inform the head office also.Then tell the mechanic you are taking legal action which will implicate him as well due to his implicity .This situ smells bad .A word with a friendly
police man may help to .Best of luck .You could hint that you will name the dealer legally if need be .

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unless its in writing, the only thing you can do is pay to get your car.

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Try Citizens Advice Bureau

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Makea complaint to him and his boss. If that doesn't work, contact their corporate offices and the Better Business Bureau.

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Remember you are not dealing with the finest of people here ... care dealers love profit but not grief. A lot depends here on who the bought the car through, how long ago, what sort of price you paid and what sort of warranty was offered. Despite all of this, and assuming you live in the UK, the car should have been fit for the purpose and it was clearly not if it had an inherent fault on purchase. Buying a used car is like a lottery, both for buyer and seller. Threaten him to take the matter in front of Trading Standards ..... but if he is a backstreet dealer, it might just be a case of 'let the buyer beware' .....

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contact trading standards, they will tell you exactly where you stand. also, as soon as you mention trading standards to the dealer he will probably pull his finger out.

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u should file for a case to sue or call the police if it is such a big issue ...if its you're car then the dealer has no right of making suggestions to the mechanic without u knowing of what is known to happen or if u hav to pay him back ...

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Consider contacting your State Attorney General Office.
Should be able to file a consumer complaint against them if you feel you are a victim of fraudulent practices.

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The simple answer is to threaten legal action to both parties. Get them together, if possible...if not, then do it on conference call.

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These types of people should not be allowed out of cages...they create stereotypes of dealers and technicians as being money hungry idiots.

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Pep yourself up to sound like you mean business...even if you don't plan to take legal action, threaten it. It's highly possible they would back down and resolve the issue amongst themselves...bad publicity kills business. If that doesn't work, research the local lawyers and figure out which is more expensive: lawyer or car repair? You didn't specify what type of work needs to be paid for here. If it's an engine rebuild, I'd get a lawyer to at least seek advice from. Hope this helps.
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