Question:
I purchased a set of 4 green diamond tires not even 10k miles/3 months ago. I drive every day and have never hit a curb with them. The drivers side sidewall has a what looks to be .. deep crack going all the way around the outside of the tire. I called the shop that put them on and he mentioned that another car with the same tires has that same problem and it's nothing to worry about. If my tires are cracking, I'm going to be worried.. I'm afraid they'll blow out when i'm going 70mph on the highway and that wouldn't be good. Is this guy trying to save money so he doesn't have to replace my tires or am I worrying for nothing?
Answers:
at least what i would do is type up an offical letter to the tire shop documenting your concerns of safety and tell them you believe the tire is defective and needs to be replaced. I think they will be concerned enough to replace the tire
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I would make them replace your tires they should still be under warranty. You have that right if you feel unsafe with them that way and if they refuse too contact their supervisor and tell them how you feel and if they really stand by their product they should replace them for you !! GOOD LUCK!!I have a 2004 Honda civil and was in a small accident. Will this void a car warranty?
Cracking tires are not good! Ask him to change the tyre.And maybe you should go for other brands. Cracking sidewalls don't happen often! Not safe at all. :)... or contact the manufacturer.
http://greendiamondtire.com/contact.html...
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Sounds like their new technology in remolded tires is not so hot.
Go to another reputable tire store.have them give you in writing what they believe should be done after they make an inspection of your tires.Some tires get what is called 'dry rot' from being old.Maybe these tires were in their storage too long and are a rare size.Have a copy of this statement made up and keep the original.Mail this statement along with a letter of what you expect to be done and send it through the mail system as a 'certified receipt' where the tire store you got the tires from has to sign for it.Give them a reasonable amount of time to set things right.For now, do not drive at any high speeds.Stay safe and good luck.
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Tires never quit curing...They are probably some old stock tires.NASCAR and other race teams put there tire cooler trucks and storage to try the slow the cure rate down...I'm buying a Brake caliper for my car. Whats the difference between a loaded and unloaded caliper?
I would go to another tire store that offers that brand...As long as you have your receipt, they should be able to warranty your tires...Plus, there should be a time stamp somewhere on the tire.
Good, luck and give that argument a shot.
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According to the Tire Industry Association "Passenger & Light Truck Tire Conditions Manual" circumfrential upper sidewall cracks appearing in the upper sidewall in a localized area up to 360 degrees around the tire have the following possible causes:What's the best way to clean the seats in my car?
Excessive load
Under Inflation
High Torque
Excessive side force
Mis-alignment
Progressing from a puncture or Road Hazard
Improper Storage.
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If the crack is superficial it is recommended to keep the tire in service. It would not be a bad idea to have the tire dismounted and inspected internally though for damage from under-inflation/overloading.
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A manufacturing defect is unlikely to cause this condition. In fact, it is not even listed as a possible cause.
ASE Certified Automotive Service Advisor with 5 years experience in the tire industry
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